Initial interaction with staff was fine. The few weeks that we stayed were okay, however upon leaving the staff was incredibly rude & disrespectful. A simple request for a copy of the contract signed was referred to as "absoultely ridiculous." I was spoken to as if I were illiterate, and I certainly will not stand for this. We are each grown adults, and I will not stand for unnecessary disrespect. This is very disappointing coming from the staff that I once appreciated for the help finding a spot while a family member was in critical state in nearby hospital. Customer service is terribly slacking. I would not recommend this facility to anyone due to the attitudes from staff members.