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PARK REVIEWS

A minusOverall Rating
11/11/2019

Review

Initial interaction with staff was fine. The few weeks that we stayed were okay, however upon leaving the staff was incredibly rude & disrespectful. A simple request for a copy of the contract signed was referred to as "absoultely ridiculous." I was spoken to as if I were illiterate, and I certainly will not stand for this. We are each grown adults, and I will not stand for unnecessary disrespect. This is very disappointing coming from the staff that I once appreciated for the help finding a spot while a family member was in critical state in nearby hospital. Customer service is terribly slacking. I would not recommend this facility to anyone due to the attitudes from staff members.
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A minusOverall Rating
06/23/2019

My stay at Hi-Ho Camp Ground

What a great little community ! Miss Shari is the best and really genuinely cares about your stay . The staff is super friendly and extremely helpful , the Assistant manager Christian really helped me get settled in . I stayed at the park for over 8 months and the bath rooms were spotless , the power and utilities were very reliable and the WIFI worked fine . Also , the mail was handled very professionally and they issued you a mail slot . My overall experience was excellent and the drive into Dallas was direct from the Camp Ground . I will stay at Hi Ho Camp Ground again when i'm working in the Dallas area for sure . Thanks Miss Shari and the most excellent staff for a great stay !!!
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